How to Resolve Errors

Device is not found

  • Check if device is switched on
  • Check the network connection
  • Ensure the correct name was set on the device

Error setting the IP configuration

Timeout error

  • Ensure that the IP configuration is valid and appropriate for your network
  • Increase the IP configuration delay

Other errors

  • Ensure you use the correct device name
  • Ensure you have chosen the correct GSDML file (also check if the GSDML file version is appropriate for the firmware version of the device)

Connect response error

Depending on the PNIO status error check, if the settings listed in the table below are set appropriate for your device.

PNIO status Check the specified setting

1C010003

Slave\ObjectUUID (correct GDML file)

DB81010A

Master\Activity timeout factor

DB81010B

Master\Controller name

DB81010C

Master\Controller name

DB810207

Master\RT-Class

DB81020A

Master\Send clock factor

DB81020B

Slave\Reduction ratio

DB81020C

Slave\Phase

DB81020F

Master\Watchdog factor

DB810210

Master\Watchdog factor

DB8103,*

Slave\Module IDs,IOs

DB810407

Master\Alarm timeout

DB810408

Master\Alarm retries

Table 8-4: PNIO status error codes on connect and the related settings in the configuration

Module configuration is different

  • Ensure you have configured the modules present on the device (If you have read the module configuration from the device, ensure you have selected the correct modules in the resolve ambiguous modules dialog displayed after selecting the GSDML file).
  • Ensure you have chosen the correct GSDML file (also check if the GSDML file version is appropriate for the firmware version of the device).

Writing parameterization error (with status 0xDF80*)

  • Ensure you have configured the modules present on the device (If you have read the module configuration from the device, ensure you have selected the correct modules in the resolve ambiguous modules dialog displayed after selecting the GSDML file).
  • Ensure you have chosen the correct GSDML file (also check if the GSDML file version is appropriate for the firmware version of the device).

If your error could not be resolved using the hints above, update the firmware of your device and the GSDML file to the latest version and try again.

For further analyses record the PNIO communication using Wireshark.